Star Ratings are an independent and trusted system used to assess the quality, condition and standards of accommodation properties across Australia.

Each Star Rating is based on more than 200 criteria, independently verified and aligned with what Australian travellers value most, giving customers confidence in the rating assigned to each property.

  • Independently assessed
  • Based on over 200 criteria
  • Aligned with traveller expectations
  • Recognised across Australia and internationally

Star Ratings are an internationally recognised symbol of quality accommodation, used in more than 70 countries worldwide and reflecting the cleanliness, quality and condition of guest facilities.

Star Ratings indicate the level of quality and standard you can expect. A 1 Star property meets essential standards, while a 5 Star property reflects a higher level of quality, facilities and service.

The ‘star’ symbols are a licensed trademark and can only be used by properties that have been licensed by the Australian Tourism Industry Council (ATIC).

Star Ratings provide assurance that a property has been independently assessed, helping travellers avoid self-rated or unverified claims.

Star Ratings are awarded across six accommodation categories: Hotels, Motels, Serviced Apartments, Hosted Accommodation, Caravan-Holiday Parks and Self Catering properties.